# Users unable to register their Authy Android app

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 32m
- started 2026-07-22 18:16 UTC
- Authy App
- id: DWN-14d5ad1bff
- Official page: https://stspg.io/py4zsr9pzyhj

## Updates from Twilio
### 2026-07-22 18:16 UTC: identified
We are investigating an issue where some users are unable to register their Authy Android app

### 2026-07-22 18:25 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-07-22 19:42 UTC: investigating
We are investigating an issue where some users are unable to register their Authy Android app. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-22 20:48 UTC: resolved
The issue where some users are unable to register their Authy Android app has been resolved and it is operating normally at this time.

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