# Voice Call Failures from a Subset of Twilio Phone Numbers to Greece

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 7h
- started 2026-05-19 14:31 UTC
- Voice, Europe
- eu
- id: DWN-17ba9a2611
- Official page: https://stspg.io/svsj1jwc3vg9

## Updates from Twilio
### 2026-05-19 14:31 UTC: investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Greece. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-05-19 15:35 UTC: investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Greece. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-05-19 19:30 UTC: monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Greece and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-05-19 21:32 UTC: resolved
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Greece are operating normally.

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