# Issues with Inbound PSTN Call Verification

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 41m
- started 2026-04-22 16:32 UTC
- Verify
- id: DWN-18aa7528ed
- Official page: https://stspg.io/pz29044dqlmt

## Updates from Twilio
### 2026-04-22 16:32 UTC: investigating
We are experiencing an issue affecting EVSS v1 and Neustar v2 verification services. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-22 16:38 UTC: investigating
We are investigating an issue affecting inbound PSTN calls to fail verification. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-22 17:38 UTC: investigating
We are still investigating an issue affecting inbound PSTN calls to fail verification. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-22 19:13 UTC: resolved
This has been resolved and Verify is operating normally at this time.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).