# MMS Delivery Delays from a Subset of Twilio Phone Numbers to United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 20m
- started 2026-04-20 10:28 UTC
- MMS Long Code, North America, MMS Long Code, North America, MMS Short Code, North America +2
- us
- id: DWN-1a97ea0a31
- Official page: https://stspg.io/6mndk9t5szdk

## Updates from Twilio
### 2026-04-20 10:28 UTC: investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Phone Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-20 11:21 UTC: monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-20 13:23 UTC: monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-04-20 13:48 UTC: resolved
The incident has been resolved and MMS delivery from a subset of Twilio Phone Numbers to the United States is operating normally.

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