# AI Terms Page Presented When Using Twilio Conversations

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 42m
- started 2026-08-03 22:02 UTC
- Conversation Orchestrator, Conversation Intelligence, Conversation Intelligence (classic) +2
- id: DWN-1c0c7a3740
- Official page: https://stspg.io/r8m6566wkzjs

## Updates from Twilio
### 2026-08-03 22:02 UTC: investigating
Our monitoring systems have detected a potential issue with AI Terms page presented when using Twilio Conversations, even after accepted it previously. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-08-03 23:44 UTC: resolved
The issue with AI Terms page presented when using Twilio Conversations has been resolved and Conversations is operating normally at this time.

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