# SMS Delivery Delays to Telekom in South Africa

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 8h 29m
- started 2026-03-11 14:36 UTC
- SMS, Middle East & Africa
- me
- id: DWN-1e2b71c4b6
- Official page: https://stspg.io/lssfl3p0vz35

## Updates from Twilio
### 2026-03-11 14:36 UTC: investigating
We are experiencing SMS Delivery Delays to Telekom in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-11 15:29 UTC: investigating
We continue to experience SMS Delivery Delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-11 17:28 UTC: investigating
We are still experiencing SMS delivery delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-11 21:10 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Telekom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-11 23:05 UTC: resolved
We are no longer experiencing SMS delivery delays when sending messages to Telekom in South Africa. This incident has been resolved.

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