# SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 14m
- started 2026-04-02 12:40 UTC
- SMS, Middle East & Africa
- me
- id: DWN-1e671b0cf8
- Official page: https://stspg.io/1n93x09g780v

## Updates from Twilio
### 2026-04-02 12:40 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to ETMTN network subscribers in Ethiopia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-02 14:03 UTC: monitoring
We are observing recovery in SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-02 15:54 UTC: resolved
We are no longer experiencing SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. This incident has been resolved.

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