# Outage on messaging insights

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-05-12 07:00 UTC
- id: DWN-2105646c7f
- Official page: https://stspg.io/mvnyw8bvt0wp

## Updates from Twilio
### 2026-05-12 07:00 UTC: resolved
Few customers may have experienced failures in Messaging Insights between May 7, 2026 23:45 UTC and May 8, 2026 00:20 UTC, caused by a AWS outage. The impact has been mitigated.

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