# SMS Delivery Receipt Delays from Twilio to DigiTel Venezuela

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 15m
- started 2026-03-25 21:53 UTC
- SMS, Latin America
- id: DWN-21f3b3a62f
- Official page: https://stspg.io/d0217l68rg6y

## Updates from Twilio
### 2026-03-25 21:53 UTC: investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-25 22:27 UTC: investigating
We continue to experience SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-26 00:01 UTC: investigating
We continue to experience SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-26 01:13 UTC: monitoring
We have observed a recovery in SMS delivery receipts from Twilio to DigiTel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-26 03:08 UTC: resolved
The incident has been resolved and SMS delivery receipts from Twilio to DigiTel network subscribers in Venezuela are operating normally.

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