# Latency while creating or updating Topics and Disposition Codes with Flex Admin Console in US

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 13h 24m
- started 2026-03-05 05:00 UTC
- Flex Admin Console
- us
- id: DWN-23e18d2cde
- Official page: https://stspg.io/wwtc1s6lplj4

## Updates from Twilio
### 2026-03-05 05:00 UTC: investigating
We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-05 06:00 UTC: investigating
We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-05 07:58 UTC: investigating
We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-05 11:50 UTC: investigating
We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 8 hours or as soon as more information becomes available.

### 2026-03-05 17:55 UTC: monitoring
We have observed a recovery in service interruption with Flex Admin Console in US and are monitoring service stability. We will provide another update in 30 minutes or as soon as more information becomes available.

### 2026-03-05 18:24 UTC: resolved
We are no longer experiencing service interruption with Flex Admin Console in US. This incident has been resolved.

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