# New Twilio Console – Voice 'Try It Out' Service Interruption

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 3m
- started 2026-09-09 11:47 UTC
- Console
- id: DWN-256f8521ba
- Official page: https://stspg.io/h617j0z16wt5

## Updates from Twilio
### 2026-09-09 11:47 UTC: identified
We have identified an issue with the Voice 'Try It Out' feature in New Twilio Console, where users may encounter errors when testing voice functionality. Our team is investigating the root cause, and we will provide another update in 1 hour or sooner if new details emerge.

### 2026-09-09 12:21 UTC: monitoring
We have started seeing recovery for the issue affecting the Voice 'Try It Out' feature in the New Twilio Console. We will continue to monitor the system until full recovery is confirmed. We expect to provide another update in 30 minutes or as soon as more information becomes available

### 2026-09-09 12:51 UTC: resolved
The issue affecting the Voice 'Try It Out' feature in the New Twilio Console has been fully recovered. All services are operating normally. This incident is now resolved.

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