# SMS Delivery Delays and Failures from Twilio to ISP Telecom United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 9h 9m
- started 2026-03-24 07:15 UTC
- SMS Long Code, North America
- us
- id: DWN-26bb3b1614
- Official page: https://stspg.io/4j33dz37prg2

## Updates from Twilio
### 2026-03-24 07:15 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-24 08:11 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-24 10:09 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-24 14:04 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-03-24 16:24 UTC: resolved
We have fully investigated the delays and failures from Twilio to ISP Telecom  in the United States issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

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