# SMS Delivery Delays from Network Subscribers to a Subset of Twilio Australia Phone Numbers

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 3m
- started 2026-03-23 11:01 UTC
- SMS, APAC
- apac, au
- id: DWN-2ae60638fa
- Official page: https://stspg.io/cxkpgg0x4qky

## Updates from Twilio
### 2026-03-23 11:01 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-23 12:00 UTC: monitoring
We are observing recovery in SMS delivery delays when sending messages to from network subscribers to a subset of Twilio Australia Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-23 14:03 UTC: resolved
We are no longer experiencing SMS delivery delays with a subset of Twilio Australia Phone Numbers. This incident has been resolved.

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