# High latency impacting sending outgoing messages for Programmable Messaging API

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 29m
- started 2026-03-18 21:31 UTC
- Programmable Messaging API
- id: DWN-2c21a2909c
- Official page: https://stspg.io/4d9wxcbgx2g3

## Updates from Twilio
### 2026-03-18 21:31 UTC: investigating
Our monitoring systems have detected a potential issue with High latency impacting outgoing messages for msg-send. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-03-18 21:47 UTC: investigating
We are experiencing High latency impacting sending outgoing messages for Programmable Messaging API. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-18 22:52 UTC: monitoring
The High latency issue on outgoing messages for Programmable Messaging API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-19 01:01 UTC: resolved
The High latency issue on outgoing messages for Programmable Messaging API has been resolved and service is operating normally at this time.

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