# SMS Delivery Delays from Twilio to Globe Philippines

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 6m
- started 2026-03-31 08:13 UTC
- SMS, APAC
- apac
- id: DWN-2d5c97817a
- Official page: https://stspg.io/5tzgdjj77j2b

## Updates from Twilio
### 2026-03-31 08:13 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-31 09:19 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-31 10:18 UTC: monitoring
The incident has been resolved and SMS delivery from Twilio to Globe network subscribers in the Philippines is operating normally.

### 2026-03-31 10:19 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Globe network subscribers in the Philippines is operating normally.

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