# On Call Engineers are Investigating

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 7m
- started 2026-07-08 19:18 UTC
- id: DWN-2f00a04ba7
- Official page: https://stspg.io/rfsm22r627ht

## Updates from Twilio
### 2026-07-08 19:18 UTC: investigating
Our monitoring systems have detected a potential issue with IP ACL's showing as \[RESTRICTED\]. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-07-08 19:24 UTC: resolved
We have fully investigated the IP ACL's showing as \[RESTRICTED\] issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

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