# SMS Delivery Delays and Failures from Twilio to Malitel Mali

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1d 1h
- started 2026-10-22 12:42 UTC
- SMS, Middle East & Africa
- me
- id: DWN-326adbb00b
- Official page: https://stspg.io/1tk3sl0pbdn8

## Updates from Twilio
### 2026-10-22 12:42 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-22 13:42 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-22 15:12 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-22 16:13 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-22 18:13 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-10-22 22:13 UTC: identified
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-10-23 06:14 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

### 2026-10-23 10:52 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-23 12:53 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-10-23 14:26 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.

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