# SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 13m
- started 2026-11-02 15:32 UTC
- SMS, Europe
- eu
- id: DWN-3403e68313
- Official page: https://stspg.io/621rny5hlv69

## Updates from Twilio
### 2026-11-02 15:32 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to T-Mobile network subscribers in Austria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-02 15:39 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-02 16:40 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-11-02 18:42 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-11-02 20:45 UTC: resolved
The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria is operating normally.

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