# SMS Delivery Failures from Twilio to ETL Laos

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 14h 42m
- started 2026-03-06 04:40 UTC
- SMS, APAC
- apac
- id: DWN-344bba0fc5
- Official page: https://stspg.io/ngjjsl1s7ct1

## Updates from Twilio
### 2026-03-06 04:40 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-06 05:40 UTC: investigating
We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-06 07:40 UTC: investigating
We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-06 11:28 UTC: investigating
We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

### 2026-03-06 19:22 UTC: resolved
We are no longer experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. This incident has been resolved.

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