# Voice Call Failures from Network Subscribers to a Subset of Twilio United States Phone Numbers

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 22m
- started 2026-08-09 14:56 UTC
- Voice, North America
- us
- id: DWN-348d886c25
- Official page: https://stspg.io/5z3lf1jcg75v

## Updates from Twilio
### 2026-08-09 14:56 UTC: investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Landline Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-09 15:56 UTC: investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-09 18:02 UTC: investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-08-09 20:17 UTC: monitoring
We have observed a recovery in voice calls from network subscribers to a subset of Twilio United States Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-09 20:18 UTC: resolved
The incident has been resolved and voice calls from network subscribers to a subset of Twilio United States Phone Numbers are operating normally.

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