# SMS Delivery Delays from Twilio to Claro Colombia

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 4h 34m
- started 2026-03-10 05:22 UTC
- SMS, Latin America
- id: DWN-378d9c2219
- Official page: https://stspg.io/kkfptj9r2c2k

## Updates from Twilio
### 2026-03-10 05:22 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-10 06:19 UTC: investigating
Twilio customers are still continue to experience SMS delivery delays from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-10 08:11 UTC: monitoring
We are observing recovery in SMS delivery delays when sending messages from Twilio to Claro network subscribers in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-10 09:56 UTC: resolved
We are no longer experiencing SMS delivery delays when sending messages from Twilio to Claro network subscribers in Colombia. This incident has been resolved.

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