# SMS Delivery Delays and Failures from Twilio Long Codes to Bouygues Telecom France

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h
- started 2026-07-15 11:17 UTC
- SMS, Europe
- eu
- id: DWN-39f6b6a36e
- Official page: https://stspg.io/6lyktrhzrm0f

## Updates from Twilio
### 2026-07-15 11:17 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-15 12:15 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures fbetween Twilio Long Codes and Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-15 13:16 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-15 14:14 UTC: monitoring
We have observed a recovery in SMS delivery between Twilio Long Codes and Bouygues Telecom network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-15 16:18 UTC: resolved
The incident has been resolved and SMS delivery from Twilio Long Codes to Bouygues Telecom network subscribers in France is operating normally.

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