# MMS Delivery Delays and Failures from Multiple Networks in United States to a Subset of Twilio Short Codes

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 4h 21m
- started 2026-07-08 19:55 UTC
- MMS Short Code, North America
- us
- id: DWN-3c63631132
- Official page: https://stspg.io/j5xzvy2xcwcz

## Updates from Twilio
### 2026-07-08 19:55 UTC: investigating
Twilio customers may be experiencing MMS delivery delays from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-08 21:00 UTC: identified
Twilio customers may be experiencing MMS delivery delays from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-08 22:02 UTC: monitoring
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-08 22:14 UTC: monitoring
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-09 00:15 UTC: monitoring
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-07-09 00:16 UTC: resolved
The incident has been resolved and MMS delivery from network subscribers on affected networks in the United States to a subset of Twilio Short Codes is operating normally.

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