# SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 54m
- started 2026-11-02 09:46 UTC
- SMS, Europe
- eu
- id: DWN-3e3c296dcf
- Official page: https://stspg.io/c6whbwvnzqls

## Updates from Twilio
### 2026-11-02 09:46 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-02 10:55 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-11-02 12:09 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-02 12:11 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-11-02 12:39 UTC: resolved
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic is operating normally.

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