# SMS Delivery Failures from a Subset of Twilio Phone Numbers to C+W LIME Cayman Islands

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 12h 28m
- started 2026-07-30 17:50 UTC
- SMS, Latin America
- id: DWN-3e774b9582
- Official page: https://stspg.io/s73l6bd48bdc

## Updates from Twilio
### 2026-07-30 17:50 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-30 18:03 UTC: identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-30 19:04 UTC: identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-30 21:08 UTC: identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-07-31 01:10 UTC: identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-07-31 04:16 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-31 06:18 UTC: resolved
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands is operating normally.

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