# SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- ongoing for 2h 33m
- started 2026-11-06 21:21 UTC
- SMS, Latin America
- id: DWN-409ee34414
- Official page: https://stspg.io/92y684hgthhn

## Updates from Twilio
### 2026-11-06 21:21 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-06 21:49 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-06 22:54 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

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