# Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 6h 42m
- started 2026-10-11 05:17 UTC
- Verify Silent Network Auth
- id: DWN-45e8385d61
- Official page: https://stspg.io/4ckm8sj5wn22

## Updates from Twilio
### 2026-10-11 05:17 UTC: identified
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-11 05:58 UTC: monitoring
We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-11 07:58 UTC: monitoring
We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-10-11 11:59 UTC: resolved
The incident has been resolved and API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom are operating normally.

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