# Delays in Whatsapp Template Approvals

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 4h 27m
- started 2026-04-25 00:04 UTC
- Content API
- id: DWN-46b49bf1da
- Official page: https://stspg.io/btq3qjh2hhcl

## Updates from Twilio
### 2026-04-25 00:04 UTC: investigating
Our monitoring systems have detected a potential issue with Whatsapp Content Templates. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-04-25 00:19 UTC: investigating
We are currently investigating an issue causing delays in the approval of new WhatsApp templates. Our engineers have been alerted and are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available

### 2026-04-25 04:31 UTC: resolved
The issue affecting WhatsApp Content Templates has been successfully resolved. Our monitoring systems confirm that all services are back to normal, and template delivery is functioning as expected. This incident has now been resolved.

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