# MMS Delivery Delays From a Subset of Twilio Short Codes to Verizon and T-Mobile United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 9m
- started 2026-06-02 19:23 UTC
- MMS Short Code, North America
- us
- id: DWN-482f75c7b5
- Official page: https://stspg.io/brnpyyq8g00q

## Updates from Twilio
### 2026-06-02 19:23 UTC: investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-02 19:28 UTC: identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-02 19:42 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-06-02 19:44 UTC: identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-02 20:31 UTC: monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-02 22:33 UTC: resolved
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.

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