# Retroactive Incident: Elevated Latencies on Messaging Logs API

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-08-25 18:37 UTC
- REST API, Programmable Messaging API
- id: DWN-4935e66c15
- Official page: https://stspg.io/72qfs8yqgrb3

## Updates from Twilio
### 2026-08-25 18:37 UTC: resolved
Twilio Messaging Logs API was degraded intermittently between 07/25/2026 and 08/23/2026. During this period of time customers may have experienced intermittent elevated latency when trying to call the Messaging Logs API. The issue has now been resolved.

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