# MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 6h 33m
- started 2026-03-05 20:10 UTC
- MMS Long Code, North America
- us
- id: DWN-4c7e4f3c82
- Official page: https://stspg.io/xfnzzh66j9qg

## Updates from Twilio
### 2026-03-05 20:10 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-05 21:18 UTC: investigating
We are continuing to experience SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-05 23:16 UTC: monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-06 01:16 UTC: monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-06 02:42 UTC: resolved
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States is operating normally.

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