# SMS Delivery Delays from Twilio to Panhandle Telecommunication Systems Inc. United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 17m
- started 2026-05-11 13:12 UTC
- SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America
- us
- id: DWN-4da196208c
- Official page: https://stspg.io/1jvrjx5qjkhs

## Updates from Twilio
### 2026-05-11 13:12 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-05-11 14:08 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-05-11 16:10 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-05-11 16:28 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States is operating normally.

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