# SMS Delivery Delays From Twilio to Moov in Côte d'Ivoire

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 18h 21m
- started 2026-02-28 23:07 UTC
- SMS, Middle East & Africa
- me
- id: DWN-4e6c0bce04
- Official page: https://stspg.io/qh5vds5hr437

## Updates from Twilio
### 2026-02-28 23:07 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-02-28 23:13 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-01 00:07 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-01 03:19 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-01 07:23 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-03-01 15:19 UTC: investigating
We continue experiencing SMS delivery delays when sending messages to Moov network subscribers in Côte d'Ivoire. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

### 2026-03-01 15:30 UTC: monitoring
We are observing successful SMS delivery from Twilio to Moov network subscribers in Côte d'Ivoire. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-01 17:28 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Moov network subscribers in Côte d'Ivoire is operating normally.

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