# SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 16m
- started 2026-03-18 20:14 UTC
- SMS Short Code, North America
- us
- id: DWN-51e1dc3f0f
- Official page: https://stspg.io/fp1z2flmtz4n

## Updates from Twilio
### 2026-03-18 20:14 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update as soon as more information becomes available.

### 2026-03-18 20:19 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-18 21:59 UTC: investigating
Twilio customers may be continue to experience SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-18 23:09 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-19 01:30 UTC: resolved
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.

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