# Delays with Inbound and Outbound Message Delivery for RCS and WhatsApp

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 39m
- started 2026-07-31 15:35 UTC
- WhatsApp Messaging, RCS Messaging
- id: DWN-53564a4588
- Official page: https://stspg.io/tl77m0zxygtg

## Updates from Twilio
### 2026-07-31 15:35 UTC: investigating
We are currently experiencing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-31 16:35 UTC: investigating
We are still seeing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-31 16:44 UTC: monitoring
We are observing recovery in delays with inbound and outbound message delivery for RCS and WhatsApp. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

### 2026-07-31 17:14 UTC: resolved
We are no longer experiencing delays with inbound and outbound message delivery for RCS and WhatsApp. This incident has been resolved.

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