# Messages delayed on RCS and WhatsApp

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 40m
- started 2026-05-13 01:57 UTC
- RCS Messaging
- id: DWN-568e0410a9
- Official page: https://stspg.io/44tb6s4jcv5m

## Updates from Twilio
### 2026-05-13 01:57 UTC: investigating
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-05-13 02:02 UTC: investigating
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-05-13 02:55 UTC: investigating
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-05-13 03:36 UTC: resolved
The issue has been resolved and we are no longer experiencing delays on RCS and WhatsApp messages.

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