# Unexpected pauses in Conference Recordings

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 51m
- started 2026-07-13 13:32 UTC
- Conference US1, Conference AU1, Conference IE1
- id: DWN-57462272c9
- Official page: https://stspg.io/qbrv7lfqjyp6

## Updates from Twilio
### 2026-07-13 13:32 UTC: identified
Conference customers may be experiencing unexpected pauses in Conference recordings. As a result, some recordings may be incomplete with audit logs showing additional pause actions. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-13 14:32 UTC: identified
Conference customers are still experiencing unexpected pauses in Conference recordings. As a result, some recordings may be incomplete with audit logs showing additional pause actions. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-13 14:42 UTC: monitoring
Unexpected pauses in Conference Recordings is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

### 2026-07-13 15:23 UTC: resolved
Unexpected pauses in conference recordings has been resolved and conference recordings is operating normally at this time.

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