# Voice Connection Errors

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 6h 20m
- started 2026-07-22 14:20 UTC
- id: DWN-576f5de11c
- Official page: https://stspg.io/dp5x0qbllb6n

## Updates from Twilio
### 2026-07-22 14:20 UTC: identified
Our engineers have identified the issue and are working to deploy a fix.

### 2026-07-22 14:35 UTC: monitoring
A fix has been implmented and we are monitoring the results.

### 2026-07-22 16:54 UTC: monitoring
We also determined that this issue is also impacting Flex. Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-22 18:45 UTC: monitoring
Our engineers have implemented a fix and are contiuning to monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-22 20:39 UTC: resolved
Voice connection errors has been resolved and it is operating normally at this time.

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