# On Call Engineers are Investigating

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 28m
- started 2026-03-18 01:23 UTC
- id: DWN-5c54ff0433
- Official page: https://stspg.io/9x68fptq1q52

## Updates from Twilio
### 2026-03-18 01:23 UTC: investigating
Our monitoring systems have detected a potential issue with RCS Delivery Failure. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-03-18 01:51 UTC: resolved
We have fully investigated the RCS Delivery Failure issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

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