# Intermittent Issues with API Recording Downloads

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 4h 15m
- started 2026-04-23 17:31 UTC
- Recording US1
- id: DWN-61e660b9ef
- Official page: https://stspg.io/wm4zr9fdzjmd

## Updates from Twilio
### 2026-04-23 17:31 UTC: investigating
We are investigating reports of recording downloads via API intermittently ending prematurely. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-23 18:31 UTC: investigating
We are still investigating reports of recording downloads via API intermittently ending prematurely. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-23 19:37 UTC: monitoring
Reports of recording downloads via API intermittently ending prematurely have been addressed and should no longer be observed. We will continue to monitor for 2 hours before providing another update.

### 2026-04-23 21:46 UTC: resolved
Recording downloads via API intermittently ending prematurely have been addressed and are no longer being observed. This incident is now resolved.

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