# SMS Delivery Failures from New Zealand to Twilio Phone Numbers

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 53m
- started 2026-06-05 20:48 UTC
- SMS, APAC
- apac
- id: DWN-64d6b32072
- Official page: https://stspg.io/f0l929t5s9ts

## Updates from Twilio
### 2026-06-05 20:48 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from New Zealand to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-05 20:58 UTC: identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-05 21:58 UTC: identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-05 23:41 UTC: resolved
The incident has been resolved and SMS delivery from New Zealand to Twilio Phone Numbers is operating normally.

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