# Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 6h 27m
- started 2026-06-12 14:10 UTC
- WhatsApp Messaging
- id: DWN-656ad04555
- Official page: https://stspg.io/spmwcv52fwbw

## Updates from Twilio
### 2026-06-12 13:56 UTC: investigating
Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-06-12 14:10 UTC: investigating
We are experiencing delivery delays and failures when sending messages from WhatsApp, Verify, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-12 15:05 UTC: investigating
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-12 17:00 UTC: investigating
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-06-12 18:52 UTC: monitoring
We are observing recovery of delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-12 20:37 UTC: resolved
The delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform have been resolved and is operating normally at this time.

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