# SMS Delivery Delays and Failures from Twilio to Etisalat Afghanistan

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 7h 59m
- started 2026-04-23 14:07 UTC
- SMS, APAC
- apac, me
- id: DWN-6cff33f59d
- Official page: https://stspg.io/ptq6z6jh4nfn

## Updates from Twilio
### 2026-04-23 14:07 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-23 15:08 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-23 16:39 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-23 17:39 UTC: identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-23 17:44 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Components: SMS, Middle East & Africa

### 2026-04-23 18:46 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-23 20:03 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-23 22:06 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in Afghanistan is operating normally.

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