# SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Paraguay

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 8h 8m
- started 2026-08-06 03:37 UTC
- SMS, Latin America
- id: DWN-6ef5b893d8
- Official page: https://stspg.io/jy24rfjq065k

## Updates from Twilio
### 2026-08-06 03:37 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-06 03:44 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-06 04:44 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-06 05:44 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-06 07:47 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-08-06 11:44 UTC: resolved
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.

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