# MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 8h 53m
- started 2026-03-02 21:02 UTC
- MMS Long Code, North America
- us
- id: DWN-700e7e2ec3
- Official page: https://stspg.io/s1581jf605lw

## Updates from Twilio
### 2026-03-02 21:02 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-02 22:02 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-03 00:02 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-03 04:02 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-03-03 04:06 UTC: monitoring
We are observing recovery in SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-03 05:55 UTC: resolved
We are no longer experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.

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