# MMS Delivery Delays and Failures from AT&T United States to Twilio Toll-Free Numbers - Provider: [Twilio](https://down.guide/twilio) - Level: confirmed - Impact: Degraded - lasted 11h 18m - started 2026-09-01 01:28 UTC - MMS Toll-Free, North America, MMS Toll-Free, North America - us - id: DWN-70fea4c034 - Official page: https://stspg.io/tj3cx4bw1t18 ## Updates from Twilio ### 2026-09-01 01:28 UTC: investigating Twilio customers may be experiencing MMS delivery failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. ### 2026-09-01 01:50 UTC: identified Twilio customers may be experiencing MMS delivery failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. ### 2026-09-01 02:51 UTC: identified Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. ### 2026-09-01 03:13 UTC: identified Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. ### 2026-09-01 03:53 UTC: identified Twilio customers may be experiencing MMS delivery failures from AT&T network subscribers in the United States to a subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. ### 2026-09-01 04:55 UTC: identified Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. ### 2026-09-01 05:45 UTC: identified Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. ### 2026-09-01 06:56 UTC: identified Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. ### 2026-09-01 06:58 UTC: identified Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. ### 2026-09-01 08:01 UTC: identified Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. ### 2026-09-01 09:17 UTC: monitoring We have observed a recovery in MMS delivery from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. ### 2026-09-01 11:19 UTC: monitoring We have observed a recovery in MMS delivery from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. ### 2026-09-01 12:45 UTC: resolved The incident has been resolved and MMS delivery from AT&T network subscribers to a small subset of Twilio Toll-Free Numbers in the United States to Twilio Toll-Free Numbers is operating normally. --- down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).