# SMS and MMS Delivery Receipt Delays from Twilio to Verizon United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 37m
- started 2026-04-17 08:06 UTC
- SMS Long Code, North America, SMS Long Code, North America, MMS Long Code, North America +7
- us
- id: DWN-722a46f4ac
- Official page: https://stspg.io/twc2mmfkcspg

## Updates from Twilio
### 2026-04-17 08:06 UTC: investigating
Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-17 08:14 UTC: identified
Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-17 09:22 UTC: identified
Twilio customers may be experiencing SMS and MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-17 09:25 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-04-17 09:50 UTC: monitoring
We have observed a recovery in SMS and MMS delivery receipts from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-17 11:43 UTC: resolved
The incident has been resolved and SMS/MMS delivery receipts from Twilio to Verizon network subscribers in the United States are operating normally.

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