# Intelligent Alerts unavailable

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 59m
- started 2026-04-01 15:13 UTC
- id: DWN-72a3f83051
- Official page: https://stspg.io/rlwtg39cmsqm

## Updates from Twilio
### 2026-04-01 15:13 UTC: investigating
Our monitoring systems have detected a potential issue with alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-04-01 15:27 UTC: investigating
Twilio customers that are currently subscribed for Intelligent Alerts will not be notified on the latest alerts. We are currently restoring the data in our system and Intelligent Alerts should be available within 30 minutes.

### 2026-04-01 15:48 UTC: monitoring
We are currently seeing recovery for Intelligent Alerts. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

### 2026-04-01 16:11 UTC: resolved
The issue with alerts has been resolved, and the service is functioning normally at this time.

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