# SMS Delivery Delays to Telcel Network in Mexico

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 39m
- started 2026-03-04 06:35 UTC
- SMS, Latin America
- id: DWN-762b4d0203
- Official page: https://stspg.io/kyv5xtqt3dhf

## Updates from Twilio
### 2026-03-04 06:35 UTC: investigating
We are experiencing SMS delivery delays when sending messages to the Telcel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-04 07:21 UTC: monitoring
We are observing recovery in SMS delivery delays when sending messages to the Telcel network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-04 09:14 UTC: resolved
We are no longer experiencing SMS delivery delays when sending messages to Telcel network in Mexico. This incident has been resolved.

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