# SMS Delivery Failures From Twilio to MTS Kazakhstan

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 13h 5m
- started 2026-03-01 16:11 UTC
- SMS, APAC
- apac
- id: DWN-795abdcf9f
- Official page: https://stspg.io/4n650b83qtxv

## Updates from Twilio
### 2026-03-01 16:11 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-01 17:11 UTC: investigating
We continue experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-01 19:11 UTC: investigating
We are still experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-01 23:03 UTC: investigating
We are still experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

### 2026-03-02 05:16 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Kazakhstan is operating normally.

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